Cancellation Policy

Cancellations requested 24 hours in advance of a scheduled appointment are eligible for a full refund. Cancellations requested in any time less than 24 hours of an appointment are eligible for 25% refunds.  No call no show appointments are not eligible for refunds but may reschedule for a fee of 50% of total appointment cost. REFUNDS ARE NOT AUTOMATIC UPON CANCELLATION AND MUST BE REQUESTED. All appointments are welcome to reschedule. Reschedule fees apply.  If appointments are rescheduled 24 hours in advance, there is no charge.  If appointments are rescheduled in any time less than 24 hours of the originally scheduled appointment, a fee of 50% of the total appointment cost will apply.  Two reschedules are allowed per customer.  *Events such as parties MUST be canceled at least 1 week in advance of scheduled appointments to be eligible for a full refund. Any time less than 1  week, refund eligibility drops to 25%. Parties can be rescheduled with a waived reschedule fee one time.  *Pop Up events MUST be canceled within 3 weeks of the scheduled event to be eligible for a full refund. Any time less than 3 weeks, refund eligibility drops to 25%. Events can be rescheduled with a waived fee with a 3 week advance notice. **PLEASE BE ADVISED, IF CUSTOMERS ATTEND SESSIONS AND FILE FOR DISPUTES AFTERWARDS, YOU ARE SUBJECT TO BEING SUED UNDER THE TEXAS PENAL CODE 31.04 FOR THEFT OF SERVICES**

Contact Details

• 17425 Stuebner Airline Road, Spring, TX, USA

  8328748137

  info@smashtherapyllc.com